Augusta Re-imagines Community Development

Augusta Modernizes the Administration of its Housing and Community Development Programs

AUGUSTA, Ga.March 29, 2018 – The city of Augusta’s Housing and Community Development Department has implemented Neighborly Software to automate the enrollment, administration and reporting for all of Augusta’s housing and community development programs. The software empowers third party stakeholders to complete tasks without the direct involvement of city staff. Going forward, local non-profits, mortgage lenders and citizens will be able to apply online for grant funding, down payment assistance and owner-occupied housing rehabilitation programs. Once approved for funding, the stakeholders will be able to complete various administrative tasks online, including submitting accomplishment reports, making draw requests, and viewing loan statuses.

“We want to modernize our approach to program administration,” said Hawthorne E. Welcher Jr., the director of Augusta’s Housing and Community Development Department. “By eliminating our paper applications, manual processes and cumbersome reporting, we are providing a more efficient, better service to our various constituents.” In agreement, Maria Beard of CSRA EOA believes, “This software will make reporting much easier for subrecipient grantees.”

Each year the city of Augusta’s Housing and Community Development Department allocates approximately $4.5 million in federal and local funds to address the service, infrastructure and housing needs of low to moderate income residents and neighborhoods. “Our community has diverse needs, and Neighborly Software allows us to administer all of our programs in one solution,” added Welcher.

Neighborly Software, which administers 18 different housing, economic and community development programs, was equally excited about the partnership with the city of Augusta. “Given the declining federal budgets, it is incumbent on Housing and Community Development leaders to find ways to maximize community investment while ensuring their programs adhere to compliance and reporting requirements,” said Jason Rusnak, President of Neighborly Software. “The City of Augusta is embracing that challenge with Neighborly Software.”