AN UNMATCHED NEIGHBOR EXPERIENCE

THERE IS A REASON WE CALL OUR CLIENTS "NEIGHBORS"

We pull out all the stops to ensure our "people first" mindset shines through in all we do. Don't think of us as just another software vendor -think of us as a partner in every sense of the word. We're in it for the long haul and committed to helping you confidently lead your organization in a changing world.

HOW MUCH IS "MANUAL" &
"COMPLICATED" COSTING YOU?

By eliminating paper-based applications, manual processes and outdated technology, organizations can maximize their community investment dollars and minimize their compliance risk.

online

online

Streamline workflows & utilize online applications & document storage

Validation

VALIDATION

Reduce incomplete applications with guided application & validation process

workflow

Workflow

Improve cycle time with automated workflow & approval routing

docoment

document creation

Generate promissory notes, deeds & other program documents

Reporting

reporting

Understand program results with real-time dashboards & pre-configured reports

Self Service

self service

Reduce inquiries by enabling self service access to account information 24/7

take the office anywhere.

Complete forms, upload documents, and access case files anywhere, anytime, from any internet-enabled device.

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teams

who says government can't be nimble?

Hybrid work models? Changing workforce demographics? Expectations for self-service functionality? No Problem.

Neighborly Software gives state and local governments a flexible foundation to meet these challenges so you can focus on serving our citizens.

ACCELERATE TIME To VALUE

Our proven implementation methodology and training allow our Neighbors to quickly get the functionality and value they expect.

fast

implement Quickly

  • 4-6 Weeks to Implement
  • Minimal Disruption
  • Immediate Benefits

 

 

computer

minimal it

  • Cloud software hosted in Microsoft's FedRAMP certified data center
  • No client IT infrastructure or support required.
earth

configurable

  • Create custom forms, workflows & document templates.
rocket

affordable

  • Pricing is based on the number of users
  • Can be subsidized with HUD program funds

security & support that provides peace of mind

azure

hosted in the cloud by microsoft azure

  • All data stored in US FedRAMP certified Tier IV Microsoft datacenters
  • Geo-replication across multiple data centers for business continuity
  • Encryption of all data “at rest” and “in transit”
  • Weekly data backups performed automatically; stored for 12 months

system accessed via web browser

  • Supported on all modern web browsers (i.e. Chrome, Firefox, Edge, Safari, IE v11+)
  • 60+ languages available
  • Meets Tier 2 AA accessibility requirements

Advanced security features

  • Tenant-specific audit log tracks all software activity with User Id and IP address logging
  • Multi-factor authentication
  • Session timeout warnings and auto-logout after 30 minutes of inactivity
  • Separate tenant database architecture logically isolates client data

A TRUSTED PARTNER ON THE ROAD TO PROSPERITY

See how Neighbors are using our solution to elevate their impact and create meaningful outcomes