Software Engineer (Sustaining) – Level 1

Neighborly Software, headquartered in Atlanta, GA, is a purpose driven company that provides a cloud-based software solution (SaaS) to improve the administrative efficiency and regulatory compliance of Housing, Economic and Community Development programs.

If you are interested in helping low and moderate-income households and neighborhoods, Neighborly Software is the opportunity for you. We have validated our software solution (250+ clients and growing) and the market opportunity.

**Must be US based and living in or willing to relocate to Atlanta**

Software Engineer (Sustaining) – Level 1

The Software Engineer (Sustaining) is a member of the Sustaining Engineering Team. You will be a contributor to one or more major projects, able to diagnose issues, develop solutions, test, and support NBLY Software Platform. You will have an opportunity to learn/support cutting edge technologies in the cloud (Azure).

Responsibilities:

  • Interface with Development, Product Management, QA, Security and DevOps Engineering, as necessary to progress projects/tasks.
  • Resolve assigned tasks from the support queue.
  • Troubleshooting/Resolving production-defects by following the SDLC process.
  • Primary/Secondary point of contact for client-support/success teams for functionality related defects or investigation requirements. Define process for this communication and timely responsiveness. Perform RCA (Root Cause Analysis) Documentation for high severity issues.
  • Providing development and operational support in an on-call rotation
  • Provide guidance to client facing teams and dev teams as necessary in maturing tools to automate repetitive tasks (Example Data Imports and Bulk Date Updates)
  • Perform Bulk Data Updates and Import as the tools mature.
  • Facilitate SFTP, Azure Blob Storage – Parquets Requests

Qualifications:

  • Living in or willing to relocate to Atlanta, Georgia
  • BS/MS degree or equivalent in Computer Science, Information Systems, or related field
  • Proficiency in C#/.NET, React, Azure Services (preferred) or AWS.
  • Exposure to services in Azure (or equivalent in AWS): ADF, API-Management, Service Bus, Power BI, Azure Functions
  • Experience working with monitoring tools App Insights etc.
  • Familiarity with Azure DevOps, SDLC Tools like JIRA/Confluence.
  • Experience with iOS and Android development (Xamarin, Ionic) is a plus
  • Ability to debug and fix application issues
Email your resume and cover letter to careers@neighborlysoftware.com